Welcome & passenger experience
VIP departure assistance
Check-in, formalities, lounge and boarding gate.
Check-in, border control, security screening, lounge: the agent handles every step from the drop-off and accompanies your passenger to the boarding gate.
What the service includes
- Met at the drop-off, trolley and baggage
- Check-in and baggage tagging
- Border control and screening through the priority lane
- Settled in the lounge, called for boarding
- Escorted to the gate
All our services
- VIP arrival assistanceFrom the aircraft door to their transport, with or without the lounge.Learn more
- Moeava loungeA lounge prepared, served and kept before every flight.Learn more
- Hospitality & conciergeCrews, transfers and stay follow-up.Learn more
- Fast TrackPassenger flow guided on domestic and international departures.Learn more
- Parafe e-gate guidanceAutomated border-control gates, queues kept moving.Learn more
- Hold baggage screeningHold baggage inspection in the restricted area.Learn more
- Tailored servicesDelegations, crews, events, irregular operations.Learn more
