Tahiti Gestion

Tahiti Gestion

Aéroport de Tahiti Faa'a

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Tahiti GestionTahiti Gestion PPSThe magic of a warm welcome
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Tahiti Gestion PPSTahiti Faa'a International Airport

Between the aircraft and the island, a team by your side.

VIP airport service and passenger assistance at Tahiti Faa'a Airport, from the jet bridge to your transport. Every service is planned, recorded and followed by an immediate report.

Your VIP service

Moeava lounge

No commitment, quick answer.

VIP welcome · Arrival with Moeava lounge · Welcome at the gate, immigration, baggage, customs and onward transport

Why choose Tahiti Gestion PPS?

What sets us apart

  • On site 30 minutes before every arrival, 3 h 30 before an international departure
  • Every formality handled: border police, customs, baggage, security screening
  • One trained and assessed agent per type of service, with a signed training record
  • Moeava lounge, flower crown, shell necklace, gift kit, oshibori towels
  • Last-minute requests accepted up to two hours before the service
  • Time-stamped service report sent to the client as soon as the welcome ends
SerenityPunctualityTransparencyProximityFlexibilityPrivilege
a VIP agent and a passenger in the Moeava lounge
Fast-Lane guidance at international departures
Push positions in the restricted area
Request a quote Free of charge, no commitment!

Discover our services, tailored to your flights and your passengers

Welcome & passenger experience

Airport services

And much more!

Delegations, crews, events: let's talk.

Request a quote Free of charge, no commitment!

How it works

1

You send us your request

Passenger names, flight, times, special instructions. For recurring services, your flight programme is enough.

2

We plan

Our operations manager assigns agents trained for the service and confirms the arrangements.

3

Our agents welcome your passengers

Tablet in name-board mode, impeccable presentation, assistance through every formality: border police, customs, baggage, lounge.

4

Every step is recorded

The agent ticks the service checklist on a tablet as the welcome unfolds: quality is verified, not assumed.

5

You receive the report immediately

PDF report by e-mail or WhatsApp at the end of the service, weekly report for recurring activities.

« Quality is verified, not assumed. »

Before, we plan. During, we record every step on a tablet. After, you receive the report. That is what lets you talk premium to your passengers and quality to your principals.

Tahiti Gestion PPS

Service report

VIP welcome · arrival · international flight · 2 passengers

  • 06:55Agent in position at the jet bridge
  • 07:12Welcome, flower lei, passengers taken in charge
  • 07:26Immigration through the priority lane
  • 07:41Baggage collected, customs cleared
  • 07:52Handed over to the hotel driver
PDF report sent to the client at 07:58
Request a quote Free of charge, no commitment!
a VIP agent welcoming passengers, tablet in name-board mode

One single point of contact, from planning to report

  • Centralised planning, built from your flight programme or your requests
  • Trained and assessed agents: a signed training record for each type of service
  • Immediate replacement of an absent agent, with no action on your side
  • Quality control and passenger feedback collected at every service

An unexpected event? Our team adapts.

Request a quote Free of charge, no commitment!

38

team members at Tahiti Faa'a

5

specialised units

3

team leaders in the field

7/7

on site before every flight

30 min

ahead of every arrival

ISO 9001 approach

services planned, recorded and assessed

Who can book?

Anyone expecting a passenger at Tahiti Faa'a, or sending one off. One-off requests as well as recurring programmes.

Request a quote Free of charge, no commitment!

Airlines

A team in the field, operational follow-up and a report after every service.

Premium passengers, crews, irregular operations.

Tahiti Airport

Certified agents, on site 7 days a week according to the flight programme, a weekly report.

Hold baggage screening, departure flow guidance.

Tour operators & agencies

Entrust us with your client from the moment they land in Tahiti.

Personal welcome for your clients, from the gate to their transport.

Hotels & resorts

Extend the five-star experience all the way to the airport.

Transfers, domestic connections, Polynesian touches.

Travellers & families

We accompany your loved one from arrival until they are safely in good hands.

A calm journey, no queues, a dedicated escort.

Credentials and certifications

What a principal is entitled to expect

Tahiti Gestion PPS operates on the principles of ISO 9001: every service is planned, recorded, reported and assessed. Here is what we document.

Approach based on ISO 9001

  • Written procedures for every service (VIP, Fast-Lane, RX, hospitality)
  • Time-stamped tablet checklists, immediate report to the client
  • Non-conformities tracked, internal audits, annual management review

Airport security

  • Badged agents in the restricted area, airport security rules observed
  • No interference with border police or customs decisions
  • Incidents logged and reported to the ADT duty manager

Agent training

  • One training record per type of service, signed by the agent and the trainer
  • Operational English: progression programme for the whole team
  • Team leaders in the field at every flight

Service continuity

  • On site 7 days a week according to the flight programme
  • Immediate replacement of an absent agent
  • Weekly activity report for recurring services

Who are the Tahiti Gestion PPS agents?

a VIP welcome agent in the Moeava lounge

VIP welcome agent

Welcome at the jet bridge, formalities, baggage, Moeava lounge: trained and assessed for each type of service, signed training record, operational English.

a hold baggage screening agent in the restricted area

Hold baggage screening agent

Certified in hold baggage screening, badged for the restricted area, staffing the Push positions before every international departure according to the flight programme.

What drives us

Quality

Every service is recorded and assessed: quality is our engine.

Integrity

What we promise, we do. What we do, we show.

Respect

For passengers, airport partners and our teams.

Discretion

Personalities, delegations or families: your confidentiality is our absolute priority.

Mana

A sincere, warm Polynesian welcome at the heart of every gesture.

Between us, a beautiful story can begin

Request a quote

Tell us what you need: a one-off VIP welcome, a flight programme, a delegation or a crew. We will reply quickly with a personalised proposal, free of charge and with no commitment.

  • Tahiti Faa'a International Airport, French Polynesia
  • A team on site 7 days a week, at every flight
  • Immediate service report, approach based on ISO 9001

Your details are used only to answer your request. No newsletter, no sharing with third parties.

© 2026 Tahiti Gestion PPS · Tahiti Faa'a International Airport · Passenger welcome and assistance services

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